In this role, you will plan, manage, and document customer audits at our manufacturing site. You will coordinate audit dates with customers and internal project teams, and arrange the required infrastructure. You will guide customers through the audit process and ensure timely responses to any observations, with all records maintained in TrackWise.

Start Date: 01/09/2025

Duration: 7 Months

Place of Work: Visp

Key Responsibilities

Answering customer requests for audit dates
Planning audits with project teams based on the customers’ agendas
Organising the required infrastructure such as meeting rooms and facilities
Accompanying the customer throughout the audit including plant tours and documentation review
Presenting the company’s Quality Management System to the customer
Coordinating with project teams to ensure SMEs and documents requested by the customer are available in a timely manner
Documenting the audits in TrackWise
Coordinating responses to audit observations with the project team and ensuring the customer receives responses within the provided timelines

Job ID 41181055

Candidate Profile

Understanding of applicable cGMP regulations
General knowledge of manufacturing processes and analytical methods
Proficient IT and organizational skills
Auditing experience
Fluent in English, German is a plus
Ability to work in partnership as an active member of a team and/or cross-functional working groups
Ability to prioritize and manage work to meet timelines in a fast-paced environment
Strong individual contributor
Ability to align cross-functional stakeholders
Initiative, organizational skills, and the ability to manage multiple priorities in a timely manner
Awareness of the time sensitivity of requests to ensure customer satisfaction
Provide exceptional customer service by developing excellent working relationships with both external and internal customers
Enjoy working closely with different teams and departments
Ability to interpret and apply regulations, standards, guidelines, and trends in cGMP